r4447 Privacy Policy — How We Handle Your Personal Data
Your privacy matters to us. This policy explains what data r4447 collects from Bangladesh players, why we collect it, how it is stored, and the rights you have over your own information.
1. Introduction
r4447 ("we", "us", "the Platform") is committed to protecting the personal data of all registered players and visitors. This Privacy Policy describes how r4447 collects, uses, stores, shares, and protects personal information in connection with the operation of the r4447 online casino and cricket betting platform, accessible at https://r4447.pro and served to players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh.
By registering an account on r4447 or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the r4447 platform. This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming Policy.
2. Information We Collect
r4447 collects personal data in several ways: directly from you when you register or use the platform, automatically as you navigate the site, and from third-party payment processors when you make a deposit or withdrawal. The categories of personal data we collect include the following.
- Registration data: your mobile phone number, chosen username, date of birth, and the city or region of Bangladesh you reside in. This data is collected at the point of account creation and is required to open an account.
- Identity verification (KYC) data: copies of government-issued identity documents (such as your National Identity Card or passport) and, where required, proof of ownership of the payment method used for deposits (e.g., a screenshot of your bKash or Nagad account name). KYC data is collected when you request a withdrawal or when r4447 determines that verification is required under its anti-money laundering obligations.
- Financial transaction data: records of all deposits and withdrawals processed through your r4447 account, including the payment method used (bKash, Nagad, Rocket, Upay, or bank transfer), transaction amounts in BDT, timestamps, and transaction reference numbers.
- Gaming activity data: records of games played, bet amounts, win and loss history, session durations, responsible gaming tool settings (deposit limits, cool-off status), and any self-exclusion requests. This data is required for fair play monitoring, dispute resolution, and responsible gaming compliance.
- Technical and device data: your IP address, device type, operating system and version, mobile browser type and version, screen resolution, and session timestamps. This data is collected automatically each time you access the r4447 platform and is used for security monitoring, fraud prevention, and platform performance optimisation.
r4447 does not collect sensitive personal data categories such as racial or ethnic origin, religious beliefs, health data, or biometric data. The platform does not require an email address to register — a Bangladesh mobile number is the primary account identifier.
3. How We Use Your Information
r4447 uses the personal data it collects for the following specific purposes. We do not use your data for any purpose beyond what is described in this policy without first obtaining your explicit consent.
4. Legal Basis for Processing Your Data
r4447 processes your personal data on one or more of the following legal grounds, depending on the specific purpose of processing.
- Contractual necessity: processing your registration data, financial transaction data, and gaming activity data is necessary for r4447 to provide the Services you have signed up for. Without this data, r4447 cannot operate your account.
- Legal obligation: r4447 is required to collect and retain certain data (particularly KYC and transaction records) to comply with applicable anti-money laundering regulations, age verification obligations, and responsible gaming requirements.
- Legitimate interests: r4447 processes technical and device data for fraud detection, security monitoring, and platform improvement based on our legitimate interest in operating a safe and reliable gaming platform. This processing does not override your rights and interests.
- Consent: where r4447 wishes to send you direct marketing communications about promotions, new games, or seasonal offers (such as Eid or BPL cricket season promotions), we will ask for your explicit consent before doing so. You may withdraw consent at any time by contacting support.
5. Sharing of Your Information
r4447 does not sell, rent, or trade your personal data to any third party. We share your personal data only in the following limited circumstances, and only to the extent necessary for the stated purpose.
- Payment service providers: r4447 shares transaction reference data with bKash, Nagad, Rocket, Upay, and partner Bangladesh banks solely for the purpose of processing your deposit and withdrawal transactions. These providers receive only the minimum data required to execute the transaction.
- Game content providers: game studios (such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, and Spribe) may receive a player session token and currency identifier when you launch a game. These providers do not receive your name, mobile number, or payment data.
- Fraud prevention and security partners: r4447 may share technical data (IP address, device fingerprint, session behaviour patterns) with fraud detection service providers where there are reasonable grounds to suspect fraudulent activity, bonus abuse, or use of prohibited software.
- Legal and regulatory authorities: r4447 will disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies where required to do so by applicable law, court order, or legal process. r4447 will only disclose the minimum data required to comply with the legal obligation.
6. Cookies and Tracking Technologies
r4447 uses cookies and similar local storage technologies on its mobile web platform to maintain your login session, remember your game lobby preferences, and monitor platform performance. We do not use third-party advertising cookies or behavioural tracking cookies that profile you for external marketing purposes.
- Session cookies: temporary cookies that keep you logged in during an active session. These are deleted automatically when you close your browser or the session expires.
- Functional cookies: persistent cookies that remember your language preference, game display settings, and responsible gaming tool configurations (e.g., your deposit limit setting) across sessions.
- Analytics cookies: anonymised usage data collected to monitor platform uptime, page load performance on Bangladesh mobile networks (Grameenphone, Banglalink, Robi), and to identify technical errors that may affect the player experience.
You may manage or delete cookies through your mobile browser settings. Disabling session or functional cookies may prevent you from accessing certain features of the r4447 platform, including logging in to your account.
7. Data Retention
r4447 retains your personal data for as long as your account is active and for a minimum period of five (5) years after account closure, to comply with applicable anti-money laundering record-keeping obligations and to enable the resolution of any disputes that arise after account closure. KYC documents are retained for the same minimum period.
Gaming activity logs (bet history, session records) are retained for a minimum of two (2) years. Technical and device data used for fraud monitoring is retained for twelve (12) months from collection. Where r4447 is required by law to retain data for a longer period, the longer period applies. Data that is no longer required is deleted or anonymised in a secure manner.
8. Your Data Rights
As a registered player on r4447, you have the following rights in respect of your personal data. To exercise any of these rights, contact r4447 support at [email protected]. r4447 will respond to all valid requests within 30 days.
- Right of access: you may request a copy of all personal data r4447 holds about you, including your account registration data, KYC documents, transaction history, and gaming records.
- Right of rectification: if any personal data r4447 holds about you is inaccurate or incomplete, you may request that it be corrected. r4447 may require you to provide supporting documentation before making corrections to identity-related data (such as your date of birth).
- Right of erasure: you may request that r4447 delete your personal data. This right is subject to limitations where r4447 is required by law to retain certain data (e.g., KYC and transaction records under AML obligations). Where erasure is possible, r4447 will action it within 30 days.
- Right to restrict processing: you may request that r4447 restrict the processing of your personal data in certain circumstances, for example while a correction request is being assessed or while a complaint is under investigation.
- Right to withdraw consent: where r4447 processes your data based on your consent (e.g., direct marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.
To submit a data rights request, contact r4447 support at [email protected] with the subject line "Data Rights Request" and your registered mobile number. r4447 will verify your identity before processing the request and will respond within 30 calendar days of receipt.
9. Data Security
r4447 takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include 256-bit SSL/TLS encryption for all data transmitted between your device and the r4447 platform, encrypted storage of sensitive account data at rest, access controls that restrict internal access to personal data on a need-to-know basis, and regular security reviews of our platform infrastructure.
No data transmission over the internet or mobile network can be guaranteed to be 100% secure. While r4447 takes all reasonable precautions, we cannot guarantee absolute security against all threats. If you become aware of any security vulnerability or suspicious activity relating to your r4447 account, contact support immediately at [email protected].
10. Children's Privacy and the 21+ Rule
r4447 is strictly an adults-only platform. The Services are available only to individuals aged 21 years and above. r4447 does not knowingly collect personal data from any person under the age of 21. If r4447 discovers or is notified that personal data has been collected from a person under 21, the account will be suspended immediately, all associated balances will be forfeited, and the data will be deleted in accordance with our data retention obligations.
11. Changes to This Privacy Policy
r4447 reserves the right to update or amend this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Where a change is material — for example, where we introduce a new category of data processing or a new third-party data-sharing arrangement — r4447 will notify registered players via their registered mobile number or by displaying a prominent notice on the platform prior to the change taking effect.
Your continued use of the r4447 platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not accept the revised Privacy Policy, you must stop using the platform and may request account closure by contacting r4447 support.
12. Contact and Data Enquiries
For all privacy-related enquiries, data rights requests, or concerns about how r4447 handles your personal data, please contact our support team. All data enquiries are handled confidentially and are escalated to our data compliance team within one (1) business day of receipt.
Your Privacy Is Protected at r4447
Have questions about your data? Visit our FAQ for quick answers, explore the r4447 Casino, or learn more about who we are on our About Us page.